Employees who have earned high levels of trust simply don't need the kind of day-to-day attention that less experienced employees do. In fact, experienced employees may resent a manager's attempts to closely monitor the way in which they carry out their duties. Here are some tips for monitoring delegation:

• Tailor your approach to the employee. If your employee works independently and is able to perform his or her job with minimal supervision on your part, establish a system of monitoring with only a few, critical checkpoints along the way. If, however, your employee needs more of your attention, create a system that incorporates several measurable milestones along the way to goal completion.

• Diligently use a written or computer-based system for tracking the tasks that you assign to your employees. The system you use for tracking assigned tasks doesn't matter so much as the fact that you must use the system regularly.

• Keep the lines of communication open. Open communication is critical when it comes to delegating tasks. It is the foundation on which managers and employees build trust. Make time for your employees when they come by to ask you for help and ensure they know that you want them to come to you when there is a problem.


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